B2B Sales Operations Specialist - Toronto

Position Overview

We are seeking a detail-oriented and execution-focused B2B Operations Specialist to support wholesale and national retail operations across Canada and North America. This role plays a critical part in coordinating purchase orders, inventory allocation, retailer compliance, and cross-functional execution to ensure seamless operations in a fast-growing distribution environment.

 

Key Responsibilities

1. Order & Retail Operations Management

Manage purchase order processing from receipt to fulfillment

Coordinate with warehouse and logistics partners for timely shipment

Monitor retailer routing, compliance, and documentation requirements

Track order status and proactively resolve operational issues

 

2. Inventory & Allocation Support

Monitor inventory levels and allocation by account

Support demand forecasting and replenishment planning

Identify potential stock risks and communicate with Sales team

Assist with inventory reconciliation and reporting

 

3. Retail Compliance & Documentation

Ensure accurate item setup and SKU onboarding

Maintain retailer documentation, EDI compliance, and system accuracy

Support pricing updates and promotional execution

 

4. Reporting & Process Improvement

Prepare operational reports (inventory, order fill rate, backorders)

Analyze workflow inefficiencies and recommend improvements

Assist with ERP data maintenance and system updates

 

5. Cross-Functional Coordination

Partner with Sales on promotional planning and allocation

Work with Finance on invoicing accuracy and deduction support

 

Qualifications

• Bachelor’s degree in business, Supply Chain, or related field preferred
• 2–5 years of experience in B2B operations, wholesale, or supply chain
• Experience in Beauty, Skincare, or CPG distribution preferred
• Strong Excel and reporting skills
• ERP system experience required
• Highly organized with strong attention to detail
• Ability to manage multiple accounts and deadlines
• Korean and English bilingual preferred
  
  

Compensation & Benefits

·       Annual Salary Range: CAD $70,000 – $80,000 (Base Salary) Actual compensation will be determined based on experience and qualifications.

·       Benefits may include Extended health coverage, Paid vacation, RRSP contribution matching (if applicable), Performance bonus opportunity, Growth opportunities within a high-growth international distribution company

Working Location
Vancouver - WeWork Office (Burnaby)
Toronto - Remote (temporary until the office location is determined)